Read our refund policy carefully before interacting with our website or services
1. MONEY-BACK GUARANTEE RULES
In addition to refund rights available under applicable laws, if you made a purchase directly on our website and the money-back option was presented to you during the checkout, you are eligible to receive a refund provided that all of the following conditions are met.
you contact us via email email@example.com within 30 days after your initial purchase and before the end of your subscription period; and you have followed the plan for at least 14 consecutive days within the first 30 days after the purchase.
We will review your application and notify you (by email) whether your application is approved.
Please note that only fulfillment of all the above requirements allows you to receive a full Voluntary Refund under “Money-back guarantee”. For the sake of clarity, this “Money-back guarantee” does not apply to the following cases:
1. Personal reasons (you don’t like the product, it did not meet your expectations etc.);
2. Financial reasons (you did not expect that you will be charged, that the trial will be converted into subscription, that the subscription will automatically renew, or that the services are paid etc.).
2. GENERAL REFUND RULES
Generally, if you do not meet the conditions set out above, the fees you have paid are non-refundable and/or non-exchangeable, unless otherwise is stated herein or is required by applicable law.
Note for residents of certain US states. If you reside in California or Connecticut and cancel the purchase at any time prior to midnight of the third business day after the date of such purchase, we will return the payment you have made.
Note for the EU residents: If you are an EU resident, you have the right to withdraw from the agreement for purchase of digital content without charge and without giving any reason within fourteen (14) days from the date of such agreement conclusion. The withdrawal right does not apply if the performance of the agreement has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal. You hereby expressly consent to the immediate performance of the agreement and acknowledge that you will lose your right of withdrawal from the agreement once our servers validate your purchase and the applicable purchase is successfully delivered to you. Therefore, you will not be eligible for a refund, unless the digital content is defective.
Try us risk-free with our 14-Day Money Back Guarantee.
The thing is, we don’t think you’ll be canceling. If you do decide we’re not right for you though, we’ll give you a hassle-free refund.
We may have to stock up on tissues if you cancel though because we hate break-ups, but we promise, no hard feelings. Just cancel your account within your first 14-Days for a full refund, It’s that easy.
We don’t want any customers to leave, but if you do we think you’ll be back. You are allways welcome!
We want to make things right
Now here’s the boring policy details (sorry, we have to!):
- Domain registrations, setup fees, and migration fees are not refundable. SSL certificates have a 7-day refund window from the time of purchase.
- For free domain registration promotions (.com, .net, and .org), the retail price of the domain $15.99 will be deducted from the refund amount upon cancellation. You will retain ownership of the domain.
- We won’t refund if the product automatically renewed
- We won’t refund you If the product is used for more than 14 days or you’ve acted against our terms & service.
- We won’t refund once the migration of your website is started (applicable on all hosting and server plans)
- Payments made with Bank Transfer or Crypto coins are non-refundable, In some cases store credits will get applied.